Refund Policy

Returns

We want you to love every piece. If something isn't right, you have 30 days from delivery to request a return.

To be eligible, items must be unworn, undamaged and in their original packaging. Pieces showing signs of wear cannot be returned.

How to start a return

Contact us through our Contact page with your order number and the item you'd like to return. We'll reply with return instructions. Items sent back without first contacting us cannot be accepted.

Return shipping

Return shipping costs are the customer's responsibility, unless the item arrived damaged, defective or incorrect. We recommend a tracked shipping service, as we cannot be responsible for returns lost in transit.

Refunds

Once your return is received and inspected, we'll notify you by email. Approved refunds are issued to the original payment method within 5–10 business days.

Damaged, defective or incorrect items

If your order arrives damaged, defective or not as ordered, contact us within 7 days of delivery with your order number and a photo of the item. We'll send a replacement or issue a full refund, at no cost to you.

Exchanges

Need a different size or color? Contact us and we'll help you place a new order while your return is processed.

Cancellations

Orders can be cancelled within 12 hours of purchase, before they are processed. After that, the order can be returned under this policy once delivered.